Help & Support

We’re here to help

Questions about an enquiry, a shop, or your account — reach us directly.

Common questions

How do I get a price?+

Open any product and tap “Ask for Price”. The shop is notified and replies with an offer — you can negotiate from there.

Why can’t I see prices on listings?+

Locazar is enquiry-first. Local shops quote per customer and per quantity, so prices are agreed in the negotiation rather than fixed on the listing.

How is “near me” decided?+

Listings are ranked by distance from the location you pick in the header, within 5 km. Change it any time from the location selector.

Do I need an account to browse?+

No. Browsing shops and products is open to everyone. An account is only needed to start an enquiry, so the shop can reach you.